Terms of Service

    Understanding Our Service Agreement

    These terms govern your use of our services, website, and any related applications. By using our services, you agree to these terms.

    Last updated: January 2025

    Our Service Terms

    We believe in clear, fair, and transparent terms that protect both our clients and our business relationship.

    Clear Terms

    Transparent and easy-to-understand terms for all our services and interactions.

    Fair Usage

    Fair and reasonable terms that protect both our clients and our business.

    Legal Compliance

    All terms comply with applicable laws and regulations in your jurisdiction.

    Protection

    Comprehensive protection for intellectual property and confidential information.

    Terms of Service Details

    1. Acceptance of Terms

    By accessing and using our website, services, or applications, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

    2. Description of Services

    Aykan provides the following services:

    • AI-powered marketplace development and solutions
    • Application engineering and modernization
    • Custom software development
    • Consulting and advisory services
    • Technical support and maintenance

    3. User Responsibilities

    As a user of our services, you agree to:

    • Provide accurate and complete information
    • Maintain the security of your account credentials
    • Use our services in compliance with applicable laws
    • Not engage in any harmful or malicious activities
    • Respect intellectual property rights

    4. Payment Terms

    Payment terms for our services include:

    • Payment schedules as outlined in individual service agreements
    • Late payment fees for overdue accounts
    • Refund policies as specified in service contracts
    • Currency and payment method specifications

    5. Intellectual Property

    Intellectual property rights are protected as follows:

    • Our proprietary technology and solutions remain our property
    • Client-specific deliverables are transferred upon full payment
    • Open-source components are used in accordance with their licenses
    • Third-party intellectual property is respected and licensed appropriately

    6. Confidentiality

    We maintain strict confidentiality regarding:

    • Client business information and trade secrets
    • Technical specifications and proprietary solutions
    • Project details and implementation strategies
    • Any other confidential information shared during our engagement

    7. Limitation of Liability

    Our liability is limited to:

    • The amount paid for the specific service in question
    • Direct damages only (excluding indirect or consequential damages)
    • Claims reported within the applicable statute of limitations
    • Services performed in accordance with industry standards

    8. Service Availability

    While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that could temporarily affect service availability. We will provide reasonable notice for scheduled maintenance.

    9. Termination

    Services may be terminated:

    • By mutual agreement between parties
    • For material breach of these terms
    • Upon completion of the agreed-upon services
    • With appropriate notice as specified in service agreements

    10. Governing Law

    These terms are governed by the laws of India. Any disputes arising from these terms or our services will be resolved through appropriate legal channels in the jurisdiction of Mangalore, Karnataka, India.

    11. Changes to Terms

    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms.

    12. Contact Information

    For questions about these Terms of Service, please contact us at:

    Navinod Technologies LLP (Aykan®)

    Email: info@aykansoft.com

    Phone: +91-8147120011

    Address: 3rd Floor, ABCO Trade Centre
    NH-66 Kottara Chowki
    Mangalore, Karnataka 575006
    India